SHIPPING & DELIVERY
Our company is based in Bay Area, California. Orders are typically dispatched within 48 hours, excluding weekends and holidays. Please note that our shipping schedule follows business days, therefore orders placed on a Friday, weekend, or a holiday will be processed the next business day. We offer FREE shipping for all orders within the continental United States (excludes Hawaii, Alaska, and US territories). Orders are shipped via USPS First Class and usually arrive in 3-7 days.
Insurance is optional, covers up to $100 insurance for a fee of $2.05. If your order is over $50, we recommend you to upgrade your shipping to USPS Priority Mail, which includes insurance up to $100 and has a faster delivery service of 1-3 days.
If you need faster deliver service or insurance options please contact: firstname.lastname@example.org.
EXCHANGE & RETURNS
Please contact us at email@example.com within 14 days for exchange or full refund. Before sending the item back, you need to obtain a Refund Authorization number (RA#) and include this number with your item. We will process your return and issue a return label for you to ship the item back.
If the return is due to defective reason, we will cover the shipping cost for your returned item and issue an exchange or full refund.
If the return is due to other non-defective reasons, you will be responsible for paying the shipping costs for returning your item and the cost of return shipping will be deducted from your refund.
Got questions, or on the hunt for a specific design? Reach us us at firstname.lastname@example.org. We're here to help and would absolutely love to hear from you!